How long would your delivery take?
Your order will be delivered to you via registered mail within 3-5 working days.
Do you deliver to restricted areas (e.g. military camps)?
Our registered mail service can reach addresses within the main island of Singapore (including Sentosa and Jurong Island but excluding the off-shore islands).
However, due to regulations for restricted areas like camps, the package(s) will only be sent to the designated area in the premises (e.g. mailroom) and the package(s) will be signed by the receiving personnel.
Do you deliver overseas?
At the moment, we only deliver to locations within Singapore. However, if you require us to deliver outside of Singapore, do drop us a note on the Contact Us page with more details, and we will get in touch with you.
What if my order is less than $40?
Free delivery is provided for purchases totalling $40 or more.
For purchases below $40, delivery is also provided but at an additional cost of $8.
The item that I am looking for is not in your product list. Are you able to get it for me?
We are constantly seeking to update and expand our product inventory. We rely a lot on user feedback to provide the best items and shopping experience for everyone.
If an item that you are looking for is not in our list, please let us know via the Suggest a Product page and we will try to source for it. The more people ask for an item, the more likely it will appear on our product list!
I would like to buy some items as a gift. Do you provide gift wrap services?
Yes we do. We have various gift packaging options that we can offer to you, depending on the number and size of the items that you would like to purchase. Please drop us a note via the Contact Us page to discuss further.
Do I need to refrigerate your items?
While all our products come in sealed packages, due to the local climate and weather conditions, we would strongly advise that you refrigerate our products once you receive them.
Do I get discounts if I buy in bulk?
Depending on the size of your order, we may be able to work out a separate pricing structure for you. Please leave us a message via the Contact Us page, and we will get back to you for a further discussion.